What our Customers say...


Extremely knowledgeable- they took the time to clearly explain every step of the mold remediation process.

Got to work right away!

The amount of snow on my roof led to a leak, and SERVPRO of flagstaff came and dried my home and belongings.

We had water damage following a heavy rain. SERVPRO came in and dried out our home

Had a small fire that left soot everywhere. They scrubbed every inch of the affected areas!

Had some smoke damage from a fire in our oven while we were away. They came and cleaned the soot and got rid of the smoke smell.

Had a covid case and the SERVPRO team came and got everything disinfected. Fast work

Had a pipe burst in my office, and SERVPRO of Flagstaff/East Sedona came in and dried everything. They did good work.

Good job, dried house after heavy rain caused damage. 

Other companies treated me like I was dumb, but Danny took the time to answer all my questions & explain the process.

Good job. Had a COVID case and had to get everything cleaned.

Great work! Heavy snowfall led to some damage in our home. SERVPRO came out very quickly and started drying our living room!

I had a small fire in my home that resulted in smoke damage. SERVPRO of Flagstaff/East Sedona came out and deodorized my home and cleaned the contents. Very happy!!

Had a leaky basement. They dried it out fast. Good work.

Had damage following a heavy snow. SERVPRO of Flagstaff came and dried everything.

Smoke damage after a fire. SERVPRO came and cleaned. Did good work

The roof was leaking at my business. SERVPRO of Flagstaff/East Sedona came in and set up their equipment the day that I called them. They made sure that it was completely dry and they even removed the damaged drywall and flooring.

Came back everyday to check on the drying process!

Had better prices than other places in town and started work quickly.

Had some damage following the snow that resulted in water damage. SERVPRO of Flagstaff came out and got everything dry

Had a small fire. SERVPRO came and helped with the smoke damage. Good work.

My business had water damage after a pipe burst. SERVPRO came quickly and immediately got to work.

Had flooding in my basement, called SERVPRO and was met with nothing but great customer service. Would recommend to anyone.

Did a good job. Came and dried our house after we had a leak.

I had a fire in my home and there was smoke damage. SERVPRO came in and cleaned both the house and the contents. Good work

We had a pretty bad leak in our home while we were out of town. When we came home there was standing water in several rooms. SERVPRO was able to come out quickly and begin work. They also were able to salvage our furniture and also clean it for us.

There was a COVID case at my business, and we called SERVPRO to come and clean. They did a great job.

We had a small water leak that went unnoticed. We only discovered it when we started to smell something musty. After searching for the source, we found where the leak was and noticed not only water damage, but also mold. After getting the mold tested, I called SERVPRO of Flagstaff/East Sedona to discuss getting rid of the mold. They were very thorough and made sure to have that area completely blocked off with plastic so that the mold didn't spread through the air to the rest of the house. Great Job!

They had someone scheduled to come out to my home with the first phone call. They came out and inspected the damage, and were able to start bringing in their equipment the same day. Thank you for the fast response!

We had a sewer back up at our rental property in Sedona recently and were fortunate enough to call in SERVPRO of Flagstaff/East Sedona. We have had to deal with this same situation on more than this occasion and have used 2 other local companies in Flagstaff/Sedona. I can tell you without any reservation that this experience, considering the terrible situation, was outstanding in every way the previous ones so obviously fell short in hind-site. From start to finish there was respect and attentiveness to our situation. They even helped find a reputable contractor to put things back together for us once they were done with the dryout. Our insurance was happy we had them on board as well. Thanks Lloyd & Danny We will definitely use you guys again if the situation arises. Stacey 

We had water damage in our kitchen that leaked below to our finished basement. Lloyd at SERVPRO measured and explained where the wet areas were that needed to be dried out and what needed to be removed. He took care of inventory of damaged items, drywall & item removal and cleanup. He was professional, trustworthy, polite and communicated with us during the whole process. Thank you Lloyd!

We are 1st time home owners, purchased a home with previous water damage and were unsure of where to turn as this cost would be completely out of pocket. Luckily our insurance agent recommended SERVPRO Of Flagstaff/East Sedona and we were able to have Lloyd and Danny help us through the process. Initially we were skeptical since the franchise is fairly new here in Flagstaff. Lloyd came out and was able to alleviate those worries immediately. He gave us a straight forward explanation of what he found during his inspection and what the likely damage was going to be, even in the areas where we couldn't see. He broke down the complete project start to finish and was able to communicate this where we understood pretty much everything. They took care of our personal property and our home throughout the remediation process. We couldn't be happier. We would recommend SERVPRO of Flagstaff/East Sedona to everyone. Whether it's mold or another type of water damage , You just can't go wrong with knowledge and respect. Thanks guys. J.R.

SERVPRO helped to explain every step they were taking in my home. I never had to question their work and felt confident I was in the right hands. Very professional.

Our emergency flood was one of the worst experiences we've had to deal with as homeowners. We were lucky enough to have SERVPRO Of Flagstaff recommended to us. Lloyd came in and explained everything, he was able to go over any and all possibilities that we were likely to have to deal with during our claim process. Never once did we worry about our personal property, SERVPRO communicated with our insurance provider and made sure all damaged/non damaged content was cataloged and photographed. With in this day and age ,you just don't see very much respect being given to our fellow man on a daily basis. It's remarkable to see/find the level of respect that came with Lloyd from SERVPRO and there organization. Will recommend them to everyone!!

Thank you Danny and SERVPRO! The condo above ours flooded which caused damage to our ceiling. SERVPRO brought in the necessary equipment to remove a portion of the ceiling and dry out the rest of the affected area. They covered the cabinets and floors so that no additional damage occurred and checked the status of the dry out daily. Everything was very professional and much appreciated! I would recommend them without hesitation for anyone who has water damage in their home or business.  


My washing machine flooded the kitchen and SERVPRO came promptly. The kitchen was all dry within a couple days and is now restored to the way it was before.  


Professional service no hassle. They billed my insurance company and dried my house out when my washing machine leaked and flooded. Would highly recommend them!  


Great service. Honest, quality work that solved my water mitigation problem, worked with what I wanted, worked with my schedule, and worked with my insurance. Highly recommend. Appreciated his service.