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Common Trauma and Crime Scene Scenarios That Require Professional Cleaning | SERVPRO® of Flagstaff/East Sedona

10/19/2020 (Permalink)

yellow police tape in front of biohazard personnel discussing the situation When you need restoration and cleaning services after a crime or other traumatic event, contact us right away. Contact us right away to learn more.

If your property has been the site of an accident, crime or other traumatic occurrence, you are likely extremely overwhelmed with how to handle the aftermath that these violent events can leave behind. After police process a scene like this, it is generally up to the property owner to have it cleaned and decontaminated—which is where we come in.
As our technicians are fully trained to follow the protocols set forth both by OSHA and the EPA regarding biohazard cleanup and restoration, you can depend on us to restore your property and ensure it is completely safe following a traumatic event.
Additionally, we can handle cleaning up all the chemicals left behind by a traumatic event or investigation, including pepper spray, tear gas and the powders used to lift fingerprints and other evidence. Here are some of the common crime and trauma scene scenarios we can handle:
Crime Scene Investigation Cleanup
After a crime scene investigation, there are likely many things present that must be cleaned up and restored before it is safe to re-enter the scene. Not only will there likely be biohazards involved, but there will often also be fingerprint dust, other chemicals from evidence gathering
and small residues that could pose a hazard. We can handle all of the above to make sure things are still fully cleaned.
Bloodborne Pathogen and Biohazard Cleanup
There are many pathogens and other biohazards that can be carried due to blood, bodily fluids and tissues being present on the scene, and it is important that these are cleaned up in a certain way so as to not pose a hazard to anyone on the property in the future. We are able to clean, disinfect and deodorize an area to ensure none of these things are left behind.
Illegal Drug Lab Cleanup
When synthetic drugs are created, there are many chemicals involved—most of which are extremely hazardous and can coat an area with residues, posing health effects for anyone nearby. We are able to follow both state and federal guidelines regarding how these chemicals should be handled to make sure they are cleaned up properly and safely.
When you need restoration and cleaning services after a crime, accident or other traumatic event, let us be a resource for you. We are here any time you need us, and will respond to you as quickly as possible after you place your call. Get in touch today to learn more.

Do an Inspection to Catch Water Damage Early | SERVPRO® of Flagstaff/East Sedona

10/19/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of Flagstaff / East Sedona, we are your local water restoration experts.

Knowing what to look for in regards to water damage in your home is so important. Water damage can not only cause visual issues in the way of discoloration and mold growth throughout your home, but it can also severely damage your home’s structure if it is not taken care of quickly.

While you should always call in the professionals for any confirmed water damage, doing regular inspections around your home is something you can do yourself to be certain that there is no damage sneaking up on you. Finding the damage early on is key for not only lessening the overall damage the water can cause but also to prevent requiring you to file a large insurance claim.

How to Do a Water Damage Inspection Yourself

Inspect your walls and ceilings. Damage will often manifest itself on drywall, as drywall shows water spots quite easily. Check your walls and ceilings for spotting, discoloration or paint issues regularly, as these are typically indicative that a water damage issue is manifesting somewhere behind the walls.

Don’t forget to look down. Floors are another spot where you can often spot water damage due to the pull of gravity. Even if your surface floor appears okay, your subfloor could be absorbing water causing it to swell and soften. If you notice buckling, waviness or soft spots on your floor, there might be a chance of water damage below.

Inspect your roof. A house’s roof is its biggest defense against rain and weather conditions, so keeping it in good shape is one of the best things you can do for your home. Stand on the ground and check up on the roof with binoculars to get an idea of its condition—missing shingles or loose flashing is generally an early sign that a leak might be developing.

Pay close attention to the basement. A damp basement should not be a fact of life, and if you notice moisture down there, it is important to get the professionals in right away. Look for water seeping down the walls, stains on the floor or a general, musty odor which can all indicate that there is too much moisture at play.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

When You Might Need to Pursue Biohazard Cleanup | SERVPRO® of Flagstaff/East Sedona

10/12/2020 (Permalink)

yellow caution tape with discarded gloves and mask in a red biohazard bag If you need biohazard cleaning, SERVPRO of Flagstaff/East Sedona is here to help. Contact us to learn more.

While we appreciate a good DIY project or general maintenance when it is appropriate to do so, we also know that some jobs are things you should leave to the professionals—and biohazard cleanup is one of those jobs. The contaminants from biohazard-related damages can be extremely toxic to anyone who comes into contact with it, and if it is not cleaned up properly, the issues can compound and be a headache for many years to come.
Specialized training and equipment is always required for these types of scenarios, and restoring them safely and effectively is of the utmost concern. If you are not sure whether your damages warrant a biohazard team, here are some common instances where they might:
Sewage and Black Water Backups
For water damage issues, there will generally be classifications associated with the contamination levels of the water. While you will always want a professional to handle any type of water damage, if you have what is considered Level 3 or black water damage, you will certainly want to leave it to the professionals. Level 3 water typically comes from sewage backups or contaminated floodwaters. They will not always appear dark or black, but they will always contain extremely harmful pathogens that could cause death or illness if someone is exposed to them.
Bloodborne Pathogens
If someone gets injured in your home or in the workplace, it is important to treat the area like a biohazard due to the possibility of bloodborne pathogens being present—in fact, OSHA states that many businesses will be required to. We are able to clean, disinfect and deodorize any location where bloodborne pathogens are a risk so that you can prevent any potential hazards from arising.
Illegal Drug Manufacturing Labs
Unfortunately for landlords, when you have someone you do not know living in your property, there is always the risk that they will be doing something they should not be—such as manufacturing drugs. Many of the chemicals used in drug production are extremely hazardous on their own and can leave residues throughout a structure that can be harmful to anyone who comes into contact with them. We can provide a complete clean of an area that has been used to manufacture drugs to prevent this from becoming an issue.
If you need biohazard cleaning, we are here to help you 24/7. You can contact us at any time, and our team of expert cleaning technicians will spring into action.

How We Handle Trauma and Crime Scene Cleanup | SERVPRO® of Flagstaff/East Sedona

10/12/2020 (Permalink)

yellow police tape with crime scene personnel assessing the situation If you are in need of cleanup after an accident or other traumatic event, let us be a resource. We are the experts and will start the cleanup ASAP.

In the aftermath of a traumatic accidental event or crime scene, having a professional cleanup crew come in and take care of the damages is so important. Not only will this take care of any potential biohazards that may be present in the area, but it is also a great way to gain peace of mind and take something off of your plate during what is likely an extremely stressful time.
We can guarantee to not only be thorough with our cleaning, but we will also be extremely empathetic and respectful during a difficult time.
Our expert technicians have the specialized training, protective equipment and extensive experience to handle damages and cleanup tasks such as these with expertise and extensive levels of care. Once the police are done processing a scene, we can come in and make sure that all evidence is preserved while still cleaning up any potential biohazards or other dangers that might be present.
Our Trauma and Crime Scene Cleaning Services
Depending on the type of accident or crime that occurred, there will be many different moving parts that go into a careful and thorough cleanup. Once the evidence has been gathered, there are often many things that police officers and investigators leave behind, which is why we are here to remove all the damages surrounding the situation.
We have the capability to clean up the residues left by fingerprint dusting and the chemicals used to gather other evidence, in addition to any biohazards that may be present. We also have the expertise necessary to handle chemical residues from chemicals found in tear gas, pepper spray and fire extinguishers so there are no long-term health effects resulting from these things not being properly cleaned.
All of our technicians are also trained regarding the OSHA and EPA protocols to get rid of blood, bodily fluids, tissue remnants and other biohazards that are often present in these types of situations.
If you are in need of cleanup after a crime, accident or other traumatic event, let us be a resource for you. You can call us at any hour to have a rapid response to the situation, so cleanup can begin as soon as possible. Get in touch today to learn more.

Qualities of Reputable Storm Restoration Companies | SERVPRO® of Flagstaff/East Sedona

10/7/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Flagstaff / East Sedona to set up an appointment.

Having a severe weather situation can be a frightening experience for anyone, but for those who sustain damage, it can be frustrating as well. The frequency and overall destruction of storms is increasing in recent years, and with that comes the necessity of deciding how you will be able to handle damage if it happens to your home or business.

Being able to choose a restoration company you can count on will make the restoration process much simpler from beginning to end. While sustaining damage will always be an added stressor, working with a company you can count on is a great way to gain peace of mind as your damage is handled.

What to Look for When Choosing a Storm Restoration Provider

Look for a company with a good reputation. As with any purchase, you should do your research on a restoration company’s reputation before you enter into a contract with them. There are many companies that show up and attempt to make a quick buck after severe weather, many of which are scams. That is why we are so proud of the reputation we have earned—we are considered leaders in the restoration industry and are extremely active within the community as well.

Look for a company that can handle spikes in demand. When a storm or other weather event impacts an entire neighborhood, there will be a spike in demand for restoration—and finding a company that can handle that is vital to getting the best service possible. When we need backup or more resources, we can get in touch with SERVPRO® partners throughout the country to get the workforce we need to match the demand.

Look for a company that is always there for you. Severe weather can occur at any time of the day or night, holidays and special events notwithstanding. For that reason, we are always here to take your call to report damage to your home. You can get in touch with us whenever you need to and we will immediately start taking action and getting a team assembled to handle your damages right away.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Preparing Your Home and Family for Storms | SERVPRO® of Flagstaff/East Sedona

10/7/2020 (Permalink)

large yellow storm warning sign in front of dark forming clouds SERVPRO of Flagstaff / East Sedona is here to provide you with a rapid response. Contact us right away if you experience any storm damage.

Though many storms may come through an area without incident, it only takes one to lead to damage to your home and property. All storms have the potential to cause damage, but not all of them do—which is why we encourage people to be prepared at all times. To help you prepare your household, we have put together some safety tips so you can be certain you are taking every precaution possible.

Take Every Precaution Possible to Prepare for Storms

Prepare your home as much as possible. With hail, high winds and heavy rains, storms can cause all kinds of damages—many of which can be protected against. By maintaining your yard, cutting trees and limbs and securing objects that could be tossed around by high winds, you can significantly reduce the likelihood of sustaining damage. Many people choose to install a generator as well, so they can continue to use appliances during a long-term power outage.

Create a family communications plan. It may be the case that everyone is home when severe weather becomes possible, in which case everyone should proceed to the designated safe area of the home to take shelter—and do not forget the pets! If your family is scattered, however, it is important that you have a plan of action to keep in touch and have the away family members return home if it is safe to do so.

Make sure your emergency kit is stocked. Your emergency kit is there for both your comfort and your safety in trying situations, including with severe storms. Your emergency kit should be stocked with nonperishable food, sealed water and medical supplies, and should be checked often to be sure everything is in date and functional. We recommend keeping your kit in the designated sheltering area of your home so it is right where you need it.

Consider getting a weather radio. Though our phones are the primary source of weather information, power outages and dead batteries can render them useless—hence the need for a backup. Getting a weather radio is a great solution, as you will be able to keep up with emergency alerts and weather updates directly, regardless of what state your cellphone is in.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us at any hour to report damage and receive a rapid response.

Keeping Your Family Safe From Any Fire Scenarios | SERVPRO® of Flagstaff/East Sedona

10/7/2020 (Permalink)

white fire alarm being tested by a person If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of Flagstaff / East Sedona to learn more.

While experiencing a house fire is not anything that is on anyone’s agenda, it is something to be conscious of as a possibility. Even small fires can cause serious damage, spreading in under a minute and leaving smoke, soot and structural damage behind in many cases.

While a house fire is always a possibility, many of the ways one would be started can be prevented through good fire safety habits. By planning ahead and mitigating your fire risk, you can significantly reduce the chances that you will ever have to deal with the aftermath of a fire.

How Can I Plan Ahead to Prevent House Fires?

Check your smoke detectors. There are few things more important to fire safety than operational smoke alarms being installed throughout the home. You should make it a habit to check your smoke alarms every 30 days, and ensure you know when to replace your batteries or the unit as per your manufacturer’s guidelines.

Create a fire escape plan. Being able to know what to do if a fire does start is important for everyone’s immediate safety. Have a fire escape plan and ensue everyone can leave the home within two minutes. It is advised to give every room two accessible exits to make this process easier.

Limit your fire risks. Practicing general fire safety habits goes a long way in preventing fires around the house, as it does not give them the chance to start in the first place. Simply guarding open flames, practicing good electrical habits and storing chemicals correctly can go a long way in keeping your home safe.

Keep a fire extinguisher handy. While you should only use a fire extinguisher when it is safe to do so, having one nearby and knowing how it operates can keep a small situation from turning into a large one. Fire extinguishers should always be handy if there is an open flame present so you can stop a small fire from getting out of hand if possible.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

What to Do Before a Biohazard Restoration Team Arrives | SERVPRO® of Flagstaff/East Sedona

10/7/2020 (Permalink)

red biohazard caution tape in front of white wall If you are in need of biohazard cleanup, you can count on our expert technicians. We are here 24 hours a day, contact us if you need immediate help

While any type of damage should be considered dangerous and should be immediately treated by a professional restoration team, the dangers that biohazard damages present are much more dangerous than those present after fire or water damage.
Biohazard contaminants can pose an extreme health risk to anyone who comes into contact with them. Biohazards can be medical waste, biological matter or chemical materials, but regardless of what the hazard is, extreme caution should always be taken.
What to Do While You Wait for Your Biohazard Restoration Team to Arrive
The primary focus after any event involving biohazards is the safety of yourself and those around you. Safety is always the No. 1 concern after any type of damage, but especially when that damage involves hazardous materials. It is important to note the serious health consequences that can occur after exposure to biohazards—even floodwater can contain sewage and contaminants.
Evaluate whether or not it is safe for you to remain in the building with the biohazard presence, and avoid performing any action that will cause you to come into contact with it. If someone is hurt, be sure to call emergency services so they can receive the care that they need, and treat all substances as if they are contaminated just to be safe. It is best to go ahead and get into
contact with your restoration team so they can come to you quickly and avoid any potential secondary issues from arising.
What Not to Do While You Wait for Your Biohazard Restoration Team to Arrive
After an event involving biohazards, it is important to never perform any action that might expose you to a contaminated surface just in case. However, if it is safe for you to do so, there are some ways you can mitigate the damage.
If you have sewage or flooding damage, turning off the HVAC system can prevent secondary issues from arising. You should never use any appliances or electronics that have been in contact with a contaminated liquid, but you can remove things that are neighboring the contaminated area so the dangers do not spread.
If you are in need of biohazard cleanup, you can count on our expert technicians to help. We are here 24 hours a day to take your call and dispatch a response team out to you. Contact us today to learn more.

A Guide to Hosting Regular Fire Drills for Your Business | SERVPRO® of Flagstaff/East Sedona

8/4/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Flagstaff / East Sedona specializes in commercial fire restoration.

Mitigating your risk levels is an important part of business ownership, but that means being concerned with more than just market downturns. Fires can be difficult for businesses to endure, and for those who have not adequately prepared, they can be devastating.

One of the best ways to bring fire safety to the forefront is by practicing fire evacuations with your on-site staff. Educating everyone on what to do is a great way to foster a sense of community and safety throughout the workplace, and if a fire does start, everyone knowing exactly what to do will reduce panic and ensure employees feel empowered.

Bring Fire Safety to the Forefront for Your Business

Consult with your local fire officials. Your local fire officials are a resource to definitely make use of as you plan out your fire drill process. They can come in and consult you on the best fire evacuation routes from various points of the building and give you fire safety pointers so you can take steps to reduce your overall risk.

Communicate and mark fire evacuation routes. Once the evacuation routes have been decided upon, make sure to put up signs that identify them clearly. Let your staff know about the pathways, and prepare them in advance for the first fire drill so they can familiarize themselves with the routes.

Have fire drills frequently. Having fire drills often—but not so often that they become mundane—is key to solidifying the safety procedures in everyone’s minds. Many businesses schedule drills to take place once every quarter, but you may find that your needs vary depending on your industry and staff size.

Run different fire scenarios. Though we know that fires are statistically likely to break out in the office kitchen or around electrical components, that is not the only possible scenario that would cause employees to need to evacuate. Make sure you have different fire “origins” as part of your drills so you are running different scenarios and preparing for different situations.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Safety Tips for Warm-Weather Storms | SERVPRO® of Flagstaff/East Sedona

8/4/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Flagstaff / East Sedona is available 24/7 and ready to assist you with any storm damage.

Thunderstorms are a common occurrence when the days get longer and the sun gets hotter, but just because they are routine does not mean they are not dangerous. Any storm has the potential to cause severe damages if safety protocols are not followed—and because these storms are often sudden, their risk factor is higher.

No matter where you are, memorizing safety tips regarding summer storms is key to staying safe.

Memorize These Safety Tips Regarding Summer Storms

Know your options for shelter. If a storm is in the forecast and you have the ability to, you should always shelter in an interior room of your home and stay put until the threat passes—but unfortunately, the sudden onset of storms does not always provide that luxury. If you are able to park safely and turn off your engine, your car can actually be a good place to seek shelter if necessary.

Practice electrical safety. If lightning strikes a building, it can travel through the electrical wires and cause a power surge to occur. For electronics that are currently plugged in, this voltage can overwhelm them, which can ruin them and even cause hazardous sparks. Surge protectors are a must at home and at work to prevent this, but if you have the time, unplug things before a storm draws near just in case.

Avoid direct contact with concrete. Concrete is a solid construction material, but it can also transfer electrical charges quite efficiently depending on its construction. Most concrete structures will be reinforced with metal as they are poured, meaning that when lightning strikes, the metal can absorb the lightning’s energy and disperse it through the concrete. Avoid leaning against a concrete wall or sitting on a concrete floor when lightning is in the area.

Stay indoors for at least 30 minutes. When your summer fun is interrupted by a thunderstorm, you will want to get back to what you were doing as soon as the skies clear. However, experts recommend waiting at least a half hour before you resume any activities to be on the safe side, as lightning has been known to strike as much as 25 miles away from the storm clouds.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.