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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Practice Fire Safety Every Time You Light Your Grill | SERVPRO® of Flagstaff/East Sedona

8/4/2020 (Permalink)

a person in grilling chicken and hot dogs on an outdoor grill SERVPRO of Flagstaff / East Sedona is the fire restoration experts. To learn more give us a call or contact us online.

Getting your family together and grilling up a delicious meal is a great way to spend a summer afternoon, but when you are making ample use of your grill, it is important to not let your safety efforts grow lax. While grilling may be as natural to you as cooking on the stove, it is important to remember the special fire safety considerations that an open flame presents.

Grill fires are quite common according to the U.S. Fire Administration—there are over 5,000 fires that result from grilling accidents yearly, which adds up to millions of dollars in property losses. Knowing how to stay safe when grilling can significantly reduce the chances that you will be included in one of these stats.

Fire Safety Considerations for Grilling

Create a safe zone around your grill. You want your grill to be set up in a spot that is convenient to cook in, but make sure you consider safety when you designate a spot for it as well. In case of a flare-up, designate at least three feet around the grill to be absent of any flammable materials such as a deck or your home’s siding.

Clean your grill grates often. When food is allowed to build up on the grates of the grill, a fire hazard can quickly occur. These bits of food are often greasy, which can lead to a severe grease fire any time they become hot enough to ignite. Simply brushing your grill grates off after each use will remove these stuck-on food particles and make your cooking more consistent.

Never leave the grill unattended. It is wise to never leave an open flame, even for just a moment, and grills are no different. Even if the lid is down, still be sure that you have someone take over for you if you need a break and be sure to keep a working fire extinguisher nearby just in case.

Inspect the grill regularly. Double-check your grill’s hardware every time you use it to prevent any accidents. Make sure the lid closes properly and that the connection to the gas tank is still air-tight and shows no signs of wear. Gas leaks are an extremely common cause of grill fires, so you may want to replace your hoses or connectors if issues arise

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Key Things to Remember During House Fire Recovery | SERVPRO® of Flagstaff/East Sedona

6/17/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Flagstaff / East Sedona is here to help. Contact us for any fire restoration needs.

For many households, a house fire is one of the most devastating things ever experienced. Seeing your home and your belongings damaged is a traumatic thing, and navigating the logistics involved in recovery can feel overwhelming.

We have seen many families struggle with this and we want to help the community as much as we can—which is why we have put together some important aspects to consider in the aftermath of a house fire.

Important Things to Consider in the Aftermath of a House Fire

Prepare yourself for what to expect. Experiencing fire damage firsthand is much different than seeing news footage or photographs of other structures, so it is important to prepare yourself. Not only will there be damage from the fire, but there might be additional damage from putting it out, such as broken windows or standing water.

Wait to enter your home. While many people will feel the urge to rush into their homes right away to get an overview of the damage, this is not recommended and could be quite dangerous. The damage a house fire causes can be widespread, even if the fire itself was not, and it can lead to structural weaknesses throughout the home that could be hazardous. Wait until you get the go-ahead from the professionals before rushing right in.

Contact your insurance company. No two homeowners’ insurance policies are exactly the same, so knowing how to file a claim on your specific policy is key after a fire. The best way to do this is by getting in touch with your insurance company as quickly as possible so they can walk you through the next steps to take.

Document the damages. Because of how overwhelming the recovery process is, developing an inventory system is an important aspect of staying organized so nothing gets overlooked. Make an inventory list to document everything that has been damaged room by room, and take plenty of pictures to have evidence of the damages for insurance.

Contact your restoration company. A quick recovery is a great way to mitigate the emotional impact of a fire, which is why working with a good restoration company is such a valuable thing. By choosing a company you can trust, you can be certain that you are getting incredible service and peace of mind as your restoration is underway.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/28/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Flagstaff/East Sedona today at  928-848-9275 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Weatherproofing Tips for Homeowners Hoping to Avoid Storm Damage | SERVPRO® of Flagstaff/East Sedona

5/28/2020 (Permalink)

a person placing weather stripping on a white window If you have any storm damage, SERVPRO of Flagstaff / East Sedona is here to help. We are available 24/7 and ready to assist you when you need it most.

Brand-new houses are well-equipped to handle most weather, but as a house ages, its natural defenses will need updating over time in order to prepare for severe weather.

Thunderstorms can cause serious damage—in fact, half of all insurance claims filed by homeowners are due to weather. Doing what you can to make your house more resilient to severe weather damage is a wise choice to keep you safe and keep your savings on track.

Though weatherproofing is a fairly easy DIY project, it is seriously effective. While it is impossible to protect your home from every possible scenario, implementing the following tips can do wonders in reducing your chances of sustaining storm damage.

Prepare for Storms With Weatherproofing

Keep Your Shingles in Shape
Any time it rains, there is potential for a roof leak to develop, and they can start for many different reasons. To reduce the chances of experiencing a roof leak, doing a visual check on your shingles can go a long way. Replace any shingles that are cracked or loose before the next rainstorm to reduce the chances of a roof leak starting up.

Beat the Weather With Weatherstripping
The addition of weatherstripping is a simple way to boost your home’s storm defenses. Not only can it keep water from seeping in during heavy rains, but it is also a cost-saving measure recommended by the Department of Energy. It only takes a few hours to apply weatherstripping to windows and doors, and it has serious benefits for storm protection.

Gut Debris From Your Gutters
Gutters that are filled with leaves and debris cannot drain water away from the home effectively, which can lead to leaks and standing water around the foundation of your home. Cleaning gutters should be done every six months at minimum, and it is wise to check them for signs of damage or clogging even more frequently to be safe.

Pick the Right Paint
External paint color is important, but for storm protection, the technology in the paint matters even more. Many new paints are equipped with waterproof finishes to keep out moisture, as well as resistance to UV rays to keep it in good shape for longer. Shopping for both style and substance is key when it comes to repainting your home.

If you have issues with storm damage to your home, we are always here to help. Contact us 24 hours a day for a rapid response.

A Disaster Preparedness Assessment for Businesses | SERVPRO® of Flagstaff/East Sedona

5/28/2020 (Permalink)

office furniture and supplies submerged under water in an office room To reduce the time that your business is closed is crucial for business. Let SERVPRO of Flagstaff / East Sedona be your commercial restoration company

The risks your business faces can come from a variety of causes, such as market fluctuation, regulation changes or natural disasters. As a business owner, doing what you can to address these risks can make all the difference in the longevity of your business—and when it comes to natural disaster preparedness, we are here to help.

Assessing how prepared you are for a disaster is a simple way to determine where you are covered and where you can strengthen your defenses against an emergency. This will allow you to stay safer and reopen faster than if you were not prepared, which will be helpful for your longevity and livelihood.

Your Commercial Insurance Coverage

Though commercial insurance policies are designed to help business owners, when it comes to disaster scenarios, their coverage is often extremely lacking. Many business owners must add on policies to be covered from the extensive damages a disaster can do—flood insurance coverage, umbrella policies and interruption insurance are quite common and worth inquiring about.

Your Emergency Plan and Supply Kit

In a natural disaster or other emergency scenario, tensions are high and there is often not much time to react. That is why planning ahead is so important to keep you and your employees safe. Make sure you have a plan in place that encompasses a variety of scenarios—there may be orders for a sudden evacuation, or you may be required to remain in the office until help can arrive. Make sure you are ready for either of these scenarios with a plan and adequate emergency supplies.

Your Plan for Restoration and Recovery

The damages sustained during a disaster can cause an interruption in operations that can be devastating—but you can lessen the time recovery takes by planning ahead. Research the disaster loans offered by the Small Business Administration so you will know if you are eligible to apply. It is also wise to get to know the commercial restoration companies that service your area, so you can begin the damage cleanup process as quickly as possible after the danger has subsided.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Our 6-Step Procedure for Water Damage Restoration | SERVPRO® of Flagstaff/East Sedona

5/28/2020 (Permalink)

interior wood floor partially submerged in water When dealing with water damage, immediate action is crucial. Contact SERVPRO of Flagstaff / East Sedona for prompt & dependable service.

Having water damage to your home is an alarming experience, and one that requires quick action to be resolved.

That is why we are here at any hour to set our water damage procedure into motion, so you can deal with the aftermath and let our highly trained technicians help you recover.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
You can discover water damage at any time, which is why we are here every day and night to help you get the restoration process started. When you call us, we will gather as much information as possible about the damage over the phone to create a strong response plan.

2. Inspection and Damage Assessment
When our technicians arrive on the scene, they will immediately get to work addressing any safety hazards and preventing further damages from occurring. We will do a full assessment of your impacted areas and create a custom, comprehensive plan to proceed with the restoration.

3. Moisture Extraction
Extracting moisture from the impacted area quickly is one of the most effective ways to treat water damage, which is why we have invested in equipment that can move gallons of water out by the hundreds. There is no job too large for us to handle.

4. Dehumidifying and Drying
After the majority of standing water has been removed, we can bring in our dehumidifiers and dryers to further speed the process along. These will help remove moisture absorbed by your home’s porous surfaces and stop mold from causing even more damage to your belongings and home.

5. Cleaning Belongings
The thorough cleaning of items that are water-damaged is key to keeping them safe for your family to utilize every day. Because items can absorb water, we fully sanitize and deodorize everything that has come into contact with it so you have no lingering issues due to the damage.

6. Restoration and Repair
When you choose us for restoration, you can be certain that you receive a complete service before we leave. We will handle any necessary repairs or cosmetic elements that need to be addressed so that your home or office is completely restored to its pre-damaged condition.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Why Heavy Rainfall Can Lead to Household Water Damage | SERVPRO® of Flagstaff/East Sedona

5/28/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Flagstaff / East Sedona has the trained technicians to fully restore your home.

Sudden gushes of water are often what springs to mind when most people think of water damage, but there are actually more subtle ways it can occur, too. Routine heavy rainfall can cause damage to a home, as it can work its way into anywhere the structure is vulnerable.

There are a few places we often see this happen when we respond to calls, so we wanted to be sure to share.

Places We Often See Leaks Caused by Heavy Rainfall

Backup of clogged gutters. Clearing out your gutters twice per year is recommended, both to increase your drainage flow and prevent water damage. When heavy rains occur, they can overwhelm a backed-up system and encourage water to seep into the structure of your home.

Leaks around windows and doors. The areas that border windows and doors are more vulnerable than the rest of the house, and as such, often develop water damage after heavy rain. Weatherstripping is an extremely useful tool for preventing this problem from starting.

Poor drainage around the foundation. Water that pools around the foundation can begin to seep into the home, even if your base is made of brick or cinder blocks. Landscaping and drainage systems can route the water away from the house and prevent this.

Leaks in and around the roof. Roof leaks have a way of sneaking up on homeowners, so doing work to prevent them is better than waiting until they become evident. Look out for peeling sealants or missing shingles, as heavy rain can quickly exploit these small issues and create a big leak.

Malfunctioning of a sump pump system. A sump pump installation is a great way to significantly reduce your chances of having water buildup in the home, but they can be less effective if maintenance is not done properly.

Leaks around chimneys and skylights. When skylights and chimneys are installed, seals are installed around them so they do not create a vulnerable spot in the roof. However, these seals can deteriorate over time, making your roof more likely to develop a leak.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Tips to Increase Your Safety When Severe Weather Is in the Forecast | SERVPRO® of Flagstaff/East Sedona

5/28/2020 (Permalink)

severe weather red sign with dark cloudy sky in background If your home has been impacted by storm damage, SERVPRO of Flagstaff / East Sedona will respond quickly to assist in any repairs.

Because of how often storms move through an area, it is not uncommon for people to fall into the habit of not taking them seriously enough. However, it is important to note that any thunderstorm does have the potential to be dangerous, causing personal and property damage that can be devastating.

Therefore, it is smart to increase your safety measures before the next time severe weather is in the forecast. Understanding the meaning behind common weather alerts, stocking your household with disaster supplies and making sure you can tune into emergency broadcasts from multiple sources will help you make sure you are being as safe as possible.

Know the Meaning Behind Common Weather Alerts

Being aware of the meaning behind common weather alerts can help you know exactly how to respond and react when certain things are issued. For example, a thunderstorm watch means that one is possible due to the current weather conditions, but has not started yet. The proper reaction is to stay tuned to weather alerts and be aware. For a thunderstorm warning, however, a thunderstorm has been spotted or is indicated on the radar, so you should seek shelter right away.

Stock Your Household With Disaster Supplies

When a severe weather warning is dispatched from local officials, you want to be sure that you stay put and stay safe until the storm passes. That is why you should always stock your household with disaster supplies so you can safely hold out until the worst of the weather passes. Nonperishable foods, adequate amounts of water, flashlights and batteries are all good things to include. Additionally, have a designated spot to head to during severe weather—preferably on the ground floor and away from any windows that could shatter during high winds.

Tune Into Emergency Broadcasts From Multiple Sources

Many people list their cell phone as their No.1 way of receiving emergency alerts, and while the benefit of always having your phone handy is good, you should have a secondary method to tune into broadcasts in case of an emergency. Because cell phones can die and cell reception can be knocked out during storms, having a non-electric radio like the NOAA’s Weather Radio can help you stay connected regardless of the circumstances.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Give Your Business’ Fire Preparedness a Boost | SERVPRO® of Flagstaff/East Sedona

2/28/2020 (Permalink)

a green exit sign surrounded by flames If your business has experienced a fire, call SERVPRO of Flagstaff / East Sedona. We provide a full service from mitigation to restoration.

There are many things that business owners are responsible for, but one of the things most crucial to everyone’s safety is being responsible for fire preparedness planning. Fires can be catastrophic for businesses, especially in situations where no one knows what the protocol is. If you have not yet considered how you would handle a fire on your business property, there is no better time than the present.

The good news is that a little safety planning goes a long way when it comes to fire preparedness. Simply by being aware of your risks and how to handle a fire should it occur, you can create a safer workplace for you and your staff, and ensure you can recover quickly should a fire begin.

Give a Boost to Your Fire Preparedness

Follow code guidelines and inspection schedules. The fire codes and standards set up by the National Fire Protection Association are a great place to start when boosting your business’ fire plan. Making sure you are inspecting equipment often, keeping fire doors clear and following the other guidelines listed will go a long way in ensuring everything is up to par.

Identify your specific risks. There are seemingly countless reasons a fire could start in a business, but knowing where your weaknesses lie is an essential part of planning ahead. Think of things specific to your business that may put you at a higher fire risk, such as equipment or chemicals that are kept on-site. Identifying these things ahead of time allows you to be extra vigilant for the future.

Create (and practice) a fire evacuation plan. If your business has an in-person staff, making sure they are also prepared is wise. Create a fire escape plan that involves multiple exits and a third-party meeting place to convene for a headcount, and be sure to rehearse it with your staff at least twice per year.

Have regular fire safety seminars with staff. General workplace fire safety tips should be reviewed with staff so everyone can keep them top of mind when doing potentially hazardous activities. Review fire extinguisher locations, safe equipment use and any other specifics that will be beneficial for your staff to know as they go about their workday.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Stop Appliance Water Damage Before It Starts | SERVPRO® of Flagstaff/East Sedona

2/5/2020 (Permalink)

Woman sitting next to washing maching Water damage flagstaff

Any appliance that requires water to run will be prone to leaks, and it is important to catch these leaks early in order to avoid extensive water damage from occurring. Appliances are not frequently moved or inspected, but it is wise for homeowners to get into this habit in order to catch any water damage early on.

Inspect These Appliances for Leaks Often

Hot Water Heater
Hot water heaters have been known to last up to 15 years as a unit, but their individual parts can leak in a much shorter span of time. Checking the seals and pipes connected to the hot water heater is the best way to prevent this from becoming severe.

Refrigerator
Refrigerators are connected to the home’s water lines with malleable plastic tubing in most cases, which can be prone to tears and leaks. Moving the refrigerator away from the wall often is the best prevention against this—making it a regular habit will ensure that water damage is not allowed to fester and cause more serious damage.

Dishwasher
Dishwashers have many of the same considerations as refrigerators, coupled with the fact that they use even more water. Many homeowners are shocked to find that dishwasher-caused damage is not covered by their homeowner’s policy, making this an even more important consideration to keep up with.

Washing Machine
Hoses that run to the back of the washing machine are one of the most common household items that will develop a leak—so much so that they should be checked at least once per month for any leaks. Additionally, they are recommended to be replaced in five-year intervals as they can begin to deteriorate from the inside out.

Air Conditioner
The drain in your HVAC unit is designed to keep condensation from pooling in and around the unit, but if this drain malfunctions, water damage can quickly occur. Reference your manufacturer’s manual to determine how often your unit should be inspected and serviced—having a professional technician evaluate your machine is the best defense against HVAC-created water damage.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.

 

What To Do If You Suspect Water Damage in Your Home | SERVPRO® of Flagstaff/East Sedona

2/3/2020 (Permalink)

a person inspecting water damage on corner of drywall Water damage can happen at any time. Give SERVPRO of Flagstaff/East Sedona a call if you are experiencing any water or flood damage.

Water damage in the home can occur in obvious ways, but there are also many situations where it sneaks up on homeowners unsuspectingly. Hidden water damage can be a much more complicated situation if it is left untreated, and determining if it is covered by your insurance policy can add another layer of difficulty.

For these reasons, if you suspect you have water damage hiding out somewhere in your home, it is best to take care of it as quickly as you are able to. Here is exactly what to do if you are worried you may have water damage to your household:

  1. Perform a Thorough Inspection in Suspicious Areas

While water damage can occur in any location, some are more susceptible than others. Basements are one of the most vulnerable areas for water damage, but it is also wise to inspect areas such as crawl spaces and closets, as well as behind any appliances that utilize water for their operation.

When looking for water damage, it is important to know what signs to be on alert for. Common indicators of water damage are:

  • Musty or dank odors in the home
  • Water stains on walls, ceilings and/or floors
  • Buckling of the floors or walls
  • Cracks in your paint or drywall
  • Sounds of dripping water
  • An unprecedented increase in your electric bill

Unfortunately, even if you do not notice these indicators, that does not mean that you are in the clear. If you are still suspicious that you may have water damage, it is advised to move onto step two in order to get a professional opinion on the matter.

  1. Call a Trusted Water Restoration Team

Calling a water restoration team is one of the best things you can do if you suspect water damage. Not only will they be able to do a full inspection to determine where the water is located and to what extent it has damaged your home, but they will be able to act quickly to prevent mold from growing, which can begin as soon as 24 hours after water damage begins.

Even if you cannot find water damage on your own, trust your gut instinct if you suspect it and call in the professionals as soon as possible.

Do you suspect your home has sustained water damage? You can call us 24/7 to get an expert inspection and advice about what your next steps should be.

3 Types of Water Damage to Watch for During Spring | SERVPRO® of Flagstaff/East Sedona

2/3/2020 (Permalink)

woman on cell phone holding orange bucket looking up at leaky ceiling Do you have water damage or flooding? Give SERVPRO of Flagstaff/East Sedona a call if you are experiencing any damage from a storm or heavy rain.

Water damage is something that can impact homeowners at any time of year, but from experience, we know that spring is one of the most common times for it to occur. Spring generally brings a large volume of rain with it, which can increase the likelihood of water damage impacting your home.

The good news is, the most common types of spring water damage can often be prevented with a bit of maintenance and vigilance on a homeowner’s behalf. Read on to learn about the types of water damage that are typical during the spring season and how you can work to prevent them from occurring:

The Most Common Types of Spring Water Damage


Damage From Storms and Heavy Rains

Spring rains may be necessary to spur plant growth and bring the beautiful blooms back to life, but they can also cause serious issues for homeowners if their homes become compromised. Because the rain can be so relentless during spring months, seals around doors, windows and ducts can become compromised and allow water to seep into the home. Checking your seals for vulnerability and recaulking where necessary can keep water out even during the heaviest of downpours.

A Leaky Roof

Leaking roofs are one of the leading causes of water damage and can lead to issues all throughout your home. Inspecting your shingles and seals for signs of wear can alert you quickly if you may need a patch or other preventive measure, and keeping your gutters clear can prevent water from pooling against the wood and working its way into your home.

Seepage From Runoff Around Your Foundation

Foundational runoff may not seem like a big problem for the rest of the year, but due to the volume of rain that occurs in the spring, it can become a major issue for your home’s foundation or basement. If the pitch of your property or the path of your downspouts allows water to relentlessly come into contact with the base of your home, it can seep into the foundation or crawl space underneath and cause serious issues. Making updates to landscaping and remapping the path of your lot’s drainage can prevent this from becoming a problem.

If you experience water damage at any time of the year, we’ll be here to help. Our highly trained technicians are leaders in water restoration and we’re here 24/7 to take your call.

Reasons Why Proper Water Damage Restoration Is Key | SERVPRO® of Flagstaff/East Sedona

2/3/2020 (Permalink)

standing water on brown title floor in living room If you have any water damage or flooding? SERVPRO of Flagstaff/East Sedona is on call to guide you through your water-related issues.

Water damage is an extremely common problem that impacts a number of homeowners across the country each year. For this reason, understanding the restoration process—namely, why having it done properly is so important—is wise for homeowners whether they have experienced water damage or are simply hoping to be more prepared.

While mopping and drying on your own are helpful things to do before professional help arrives, they are no substitute for a full restoration completed by a helpful and qualified team. Between health hazards, unresolved issues and cost-effectiveness, there are several reasons why proper water damage restoration is worth investing in:

Mold Growth Can Be Dangerous

While all elements of water damage are complicated and unpleasant to deal with, mold is easily the most dangerous aspect. Mold can begin growing within 24 hours after water comes into contact with a surface, and once it begins, it requires expert remediation to be eradicated.

Because mold spreads through the air, it can also move to other parts of your home, especially if you have a central heating and air system. Thankfully, any reputable water restoration company will be able to handle both the water damage and any subsequent mold issues that arise to make sure your family stays safe.

The Extent of Damage Can Be Sneaky

Though some water damage is clear when it occurs, that is not always the case. Even if there is an element of water damage you are able to see in the impacted area, there might be other issues that are not as apparent, such as damage to the drywall or to your home’s frame. An expert restoration company will be able to do a full inspection to determine the extent of the damage so that nothing goes unnoticed or unrepaired.

Restoration Can Salvage Your Belongings

While restoring your home’s structure is an important aspect of water restoration, being able to also keep your belongings is a big plus of enlisting professional help. Restoring objects is often much more cost-effective than simply replacing them, and for objects with sentimental value, restoration is often the only option. 

After floods and other types of damage, we have been able to restore furniture, art, electronics and many more items for our clients so they can continue to own and utilize the things they love without worrying about hazards or further damages.


If you have questions about water damage, we’re here to give you answers! Contact us today to learn about all the things that set our restoration process apart.

The Importance of Smoke and Soot Cleanup After a Fire | SERVPRO® of Flagstaff/East Sedona

2/3/2020 (Permalink)

burnt chair and reading table completely destroyed in room full of soot Do you have smoke related restoration issues in need of repair? SERVPRO of Flagstaff/East Sedona is on call 24/7 and will guide you through any fire

Fires are an extremely common problem around the United States, with the National Fire Protection Association estimating that there is an average of more than 350,000 each year. With that level of commonality, many individuals are doing everything they can to prevent and prepare for the event of a house fire, including learning the nuances of fire restoration.

While the restoration of charred material and other physical elements of the home is important, it is just as vital to ensure that smoke and soot are handled properly after a house fire. Due to the emotional and physical impact of smoke and soot, professional restoration that takes these into account is vital for a full recovery.

Why Cleaning Up Smoke and Soot Is So Important

Smoke Scents Can Linger

After the flames are extinguished, the scent of smoke can persist in many ways. It can embed into fabrics, saturate furniture and even impact porous, hard surfaces such as wood cabinetry and walls. While the scent of smoke will generally be most concentrated around the area where the fire took place, airflow can carry it all throughout the home if it is not treated in a timely manner, impacting belongings that may have been nowhere near the fire. 

Soot Can Be Hazardous to Your Health

While soot generally appears as an oily residue, it is actually made up of extremely tiny carbon particles that are a result of items burning incompletely. Because of the small size of these particles, they are not generally filtered by the upper respiratory system and instead are often found traveling directly to the lungs. Due to the harmful compounds soot can contain, this can be extremely dangerous and lead to health and respiratory issues for those who are exposed to it without proper protection.

Scents Can Hinder Emotional Recovery

While the physical impact of a fire is apparent and jarring, the emotional impact of house fires can continue long after the restoration is completed—and because scent is so closely linked to an emotional response, lingering odors can further exacerbate the after-effects one may feel. It is common for survivors of house fires to feel shock, stress, frustration and devastation, but a full and complete restoration that handles your belongings, your home and any lingering odors can make recovery much easier.


If you’ve been impacted by a fire or just want to learn more about restoration, contact us today to learn how we can help you recover quickly.

Top Causes of Household Fires & Recommended Prevention Methods | SERVPRO® of Flagstaff/East Sedona

2/3/2020 (Permalink)

small flame coming from electrical outlets plug into a power strip Practicing prevention is the best way to reduce the chance of a fire, however if you do experience a loss contact SERVPRO of Flagstaff/East Sedona.

Household fires are a scary thing for homeowners to face regardless of their cause and can create excessive stress and trauma for those who have experienced them. 

That is why it is so important for individuals to educate themselves both on some of the common causes of household fires and the best ways to prevent them, in order to protect their homes and prevent fires from starting when possible.

Common House Fire Causes

Though house fires can be caused by a number of issues, annual reports point to the same common causes again and again. While cooking-related incidents are consistently the top cause of household fires, individuals should note that electrical malfunctions, grill misuse and a lack of dryer maintenance are all common issues that can cause a fire in an instant. 

Fortunately, many household fires are totally preventable if you are aware of the proper safety precautions.

Prevention Methods for the Common Types of House Fires

  1. Cooking Fire Prevention. Because unattended cooking is the leading cause of cooking fires, the best way to prevent cooking fires is to simply ensure that cooking materials are never left unattended. Always stay in the room when using the stove, oven or other heating elements, and ensure all devices are turned off before you leave the room.
  1. Electrical Fire Prevention. Though we use electricity every day, it is important to always remember safety any time you flip a switch or plug a device in. Avoid overloading power strips and plugging multiple heat-producing items into one outlet, and always make sure any home you build or purchase is inspected by a qualified electrician.
  1. Grill Fire Prevention. Not surprisingly, grill fires peak in the summer months, so it is important to be safe when barbecuing. Regular grill cleanings and propane connection checks are good safety practices, and it is always recommended to grill away from the home and deck just in case.
  1. Laundry Fire Prevention. Laundry room fires are extremely common and are most often caused by a build-up of dryer lint that is then heated to ignition. While many new models contain alerts for this, it is best to get into the habit of cleaning the lint tray out with each load and have the dryer duct cleaned at least once per year.

If your home has been impacted by a fire, we are here to help. With a 24/7 response and a team of fully trained experts, we can handle your restoration in a timely and effective manner.

Keep These Key Fire Safety Tips in Mind | SERVPRO® of Flagstaff/East Sedona

2/3/2020 (Permalink)

Fire starting Williams Keep fire safety in mind

Because of the frequency with which house fires occur, understanding how to protect yourself and your home becomes a vital task. House fires can destroy homes and permanently alter lives, but practicing preparedness and knowing the facts can help you be safer.

Because house fires are such a large concern, there is fortunately an abundance of information about how to practice fire safety in the home. To make it easier for you to find these tips, we have compiled a list of the top fire safety facts you should know.

Top Tips to Increase Fire Safety

Frequently Check Smoke Detectors. Smoke alarms should be placed in every room of your household and checked every 30 days to ensure they are operational. Additionally, try to get an interconnected system if possible, so they will all sound when one is triggered by smoke.

Have a Fire Escape Plan. A household fire escape plan customized to your floor plan and family is one of the best assets in escaping a fire unscathed. Each room should have two designated exits, and all family members should be aware of the procedure if a fire begins.

Know How to Operate a Fire Extinguisher. Choosing the right fire extinguisher for your potential needs is important, as they are all designed to put out different types of flames. Make sure you and all family members understand the operating instructions as well.

Never Leave Flames Unattended. Many of us utilize open flames each day, which can unfortunately lead to nonchalance about the risks they pose. Whether from a scented candle or a fireplace, flames can spread in a moment and should never be unattended for any length of time.

Keep a Closed-Door Policy. Fires can happen at any hour, and the ones that begin during the night are often more fatal. By sleeping with the doors of the home closed, you can stop the fire’s spread and give yourself and your family members more time to escape once the smoke detectors begin to sound.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

How We Can Help After Destructive Storms | SERVPRO® of Flagstaff/East Sedona

2/3/2020 (Permalink)

storm damage flagstaff Call SERVPRO Flagstaff immediately in the event of storm damage

Storms occur with a high frequency, but it is important to remember that they can still cause severe damage. For homeowners in 2018, storms caused approximately $2 billion in losses making them one of the most common causes for insurance claims.

If your home sustains damage in a storm, having a plan in place will be helpful. Picking a restoration company in advance means you can make the call as soon as you discover damage to get the repair process underway, and when you choose us, we will be there for you every step of the way.

Why to Work With Us for Storm Restoration

We Will Handle All Types of Damage
Storm damage is often a multifaceted problem, involving structural and water damage that homeowners must contend with. To provide our customers with the highest level of service, we make sure that we are fully qualified and trained in all types of damage restoration—this way when you call us, you can be assured that all your damage will be handled.

We Will Send Highly Trained Technicians
Because we understand the importance of high-quality work, we invest heavily in our technicians’ training and continued education. We make sure everyone is familiar with the Institute of Inspection Cleaning and Restoration Certification industry guidelines, and we host many seminars and online learning programs to keep everyone informed on the latest techniques.

We Will Be Able to Help With Any Disaster
We are proud to be locally owned, but we also have the benefit of national resources behind us. Because there are SERVPRO® locations throughout the nation, we are able to call for reinforcements in the event of particularly widespread or severe damages. This means we can help the community restore faster, and make sure everyone receives top-notch service.

We Will Prove Our Reputation Is Deserved
When severe storms come through, there are many who try to take advantage of homeowners with empty promises and fake businesses. Our reputation as a leader in the restoration industry is something we are proud of, and you can trust that we will do the work we promise to perform.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

Preparing for Disasters As a Small Business Owner | SERVPRO® of Flagstaff/East Sedona

12/27/2019 (Permalink)

< img src =”preparedness.jpg” alt = “preparedness and readiness sayings in bold lettering with red background ” > Having a disaster plan in place is crucial for any business. SERVPRO of Flagstaff / East Sedona is your full service commercial restoration company.

Understanding the importance of preparedness for natural disasters is important for everyone, but especially so for small business owners. Because their business is their livelihood, a natural disaster can be extremely disruptive to their life as well as their business operations, and can even inhibit them from reopening after a disaster.

The good news is that by planning ahead, small business owners can prepare for recovery from a disaster before it strikes to reduce the time they must be closed. To help with these preparations, here are our top tips for helping small business owners plan ahead for emergencies.

Practicing Preparedness for Small Business Owners

1. Double-Check Your Insurance
There are countless different business insurance policies out there, but knowing exactly what yours covers is key to disaster preparations. It is not uncommon for supplemental insurance to be required for business owners to be fully covered, so talking with your agent in advance is a smart move.

2. Create Your Action Plan
Knowing exactly what to do when a disaster is on the way is important to your safety because of how suddenly they can occur. Be sure to plan both for a scenario where you and your staff must evacuate, as well as one where you are directed to stay put by officials. Stocking the office with emergency and first-aid supplies is also wise so you have everything you need on hand.

3. Rehearse Drills and Prepare Staff
Preparing your staff for emergencies is another measure you can take to ensure everything goes smoothly during an emergency scenario. Educating them on your action plan and scheduling drills to practice in the workplace will help everyone prepare for a variety of scenarios and understand just what to do if a disaster becomes imminent.

4. Choose a Restoration Company to Work With
This is one of the single biggest influencers on how quickly your business can reopen after a disaster. Research restoration companies in the area to determine who is best to work with—look for companies that have a quick response time at all hours as well as extensive experience in the commercial field.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

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