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Why Fast Water Damage Restoration Matters | SERVPRO® of Flagstaff/East Sedona

4/5/2021 (Permalink)

a white ceiling showing signs of peeling paint from water damage If you need help dealing with any damage caused by water, contact SERVPRO of Flagstaff / East Sedona today.

Our team talks a lot about the value of the services we provide. One of the biggest benefits we provide is our 247 service. And while part of the reason it matters so much that we’re available at any time is that we know when your home is damaged, it’s good to know you can call a reliable team.

But there are other reasons our availability matters, too. That’s because the sooner we start the restoration, the more likely it is that we’ll be able to return your home to its original state in a timely and cost-effective matter.

That is especially true when dealing with water damage.

Why Water Damage Needs Timely Intervention

Any water, fire or storm should address damage to your home as soon as possible. But water damage spreads readily spreads throughout your home in ways that worse the damage. The process can start to become worse within just a few hours.

Here’s a closer look at what happens when water damage starts to spread through your home:

Within hours, the first signs of mold damage can start to appear in your home. That means your home may need extra remediation services if this issue is missed and addressed quickly. Mold damage is usually first noticeable due to smell—homeowners dealing with mold report noticing musty odors as one of the first things they notice.

Days after the water starts to move through your home, you will notice signs of damage to the drywall and wood in your home. You may see wood surfaces warping and changing shape. The drywall in your home may become damp and stained. The walls and windows can start to warp, too.

As more time passes, the damage will continue to grow worse and compromise your home’s walls, flooring, doors and windows. The longer the damage continues, the more serious it will become. That means it will continue to deteriorate the home until costly repairs are inevitable.

So if you call for water damage restoration help early, you can avoid this serious progression!

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Do You Know What Goes in an Emergency Kit? | SERVPRO® of Flagstaff/East Sedona

3/3/2021 (Permalink)

flashlight, radio and other items being checked off an emergency checklist If a fire, storm or any other natural disaster causes damage to your home, reach out to SERVPRO of Flagstaff / East Sedona. Our team is ready to help.

Does your family have an emergency kit?

It sounds like a simple enough question, but the answer to that can be crucial. When natural disasters like severe storms or wildfires happen, you must be prepared for them and ready to get your family and pets to safety.

Having an emergency kit ready is a great way to ensure your family is ready to go if something happens. Minutes can make a big difference in an emergency. Plus, if you’re already worried, begin unprepared can cause problems. It’s easier to leave things out of your bag when you’re focused on getting everyone to safety.

Putting together an emergency kit doesn’t take long. It’s something your whole family can help with, and it gives parents a great opportunity to talk with their kids about what to do if you need to leave your home.

Tips for Your Emergency Kit

We’ve pulled together these tips from the American Red Cross and to help you pack an emergency kit that will have the items your family needs.

Here’s what the experts suggest:

  • One gallon of water a day, per person in your family
  • Enough prescription medications for one week
  • Flashlight
  • Extra batteries
  • Extra chargers for your phones, laptops and tablets
  • A first-aid kit
  • Copies of your personal documents and identification (if you have a pet, include a selfie of you with your pet to identify them)
  • Personal sanitation items
  • A multipurpose tool
  • Extra food and a can opener (include infant formula and pet food, if you need it)
  • Extra cash

While these next items aren’t necessities, they’re a good idea to have if you need to shelter in place at home without electricity:

  • Games, books and puzzles that don’t require a WiFi connection
  • Extra blankets and sleeping bags

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at anytime to learn more about our restoration services and how we can help you.

How Businesses Can Prepare for Weather Events

2/24/2021 (Permalink)

A large storm over the San Francisco Peaks during monsoon season in Flagstaff, Arizona If you have any damage to your home or place of work, then contact SERVPRO of Flagstaff/East Sedona at anytime of day!

Storms occur everyday that can impact your business, and even knowing about them in advance does not always prepare you for the possible outcomes. SERVPRO of Flagstaff/East Sedona is happy to help with any storm damage that may occur, but you should have a plan in place to keep you, your employees, and your property safe.

Here are some ideas of what to include in your storm preparedness plan:

Minimizing Potential Damage to the Building and Contents: Before any storms occur, you need to try and identify any structures, inventory, or equipment that could be damaged and try to install some type of prevention system. These can be simple solutions such as placing tarps over equipment or using surge protectors.

Protect Your Records: Before any disaster occurs, you need to be backing up your data multiple times to different hard drives and remote servers. There is software that will backup your data and records on a schedule, and this is something that business should look into in order to protect their files. If you have paper copies of important documents, then keep them in a fire and water proof safe, put them in a lockbox at the bank, or keep them at a different offsite location.

Protect Your Employees: In order to ensure your employees safety, you need to create an evacuation plan that includes an offsite meeting location. If you have a larger building, an offsite meeting location is very important so that you can do a count and make sure everyone made it out safely.

Contact Your Customers: You need to reach out to your  clients and let them know what has occurred and how you plan to operate following the weather event. Severe weather can knock out lines of communication, so make sure that you have a plan in place, and this can be through a mass text or email, or some other form of communication. Also have a plan in place that clearly explains to your customers how the business will operate if you are unable to work from the business location. It is important to identify locations where you can work remotely if there is damage to your commercial building.

If you do experience damage to your office, then give SERVPRO of Flagstaff/East Sedona a call. We travel around Northern Arizona responding to calls about water damage, fire damage, mold removal, and sewage removal. We would love to help you, and we guarantee to make it “Like it never even happened.”

Why Adjusters and Agents Choose SERVPRO of Flagstaff/East Sedona

2/24/2021 (Permalink)

The logo for SERVPRO of Flagstaff/East Sedona. Call us for remediation and cleaning services in Northern Arizona Contact SERVPRO of Flagstaff/East Sedona 24/7. We will begin work immediately!

SERVPRO franchise professionals have extensive experience working alongside adjusters and agents, and they understand that you are responsible to keep the cost of claims low while making sure the needs of your customers are met. SERVPRO of Flagstaff/East Sedona is qualified to help and offer several competitive advantages.

Emergency Response: SERVPRO of Flagstaff/East Sedona is available 24/7 and will immediately send out our technicians to the home or place of business. This quick response offers your customer peace of mind, but also allows you to know that everything possible is being done to limit the scope of damage.

Restore When Possible: Here at SERVPRO we understand the rule “Restore whenever possible, replace only when necessary,” and restoring property is our top priority. Our certified technicians will come in and determine the extent of the damage, and then start to remove only the unsalvageable materials.

Loss Inventory: SERVPRO of Flagstaff/East Sedona can provide a complete list of the inventory that was damaged. This information will be sent to you on Excel document, and we will also send pictures of any important items that were damaged.

Electronic Claims Information: We will send all the information that we have so that you can review it and begin making decisions, and this includes:

  • An Electronic Job File
    • First Notice of Loss
    • Detailed Estimate
    • Loss Photos
    • Forms and Paperwork
    • All of this information will be sent either through email or as a hard copy
  • On-line Access to Files
    • Recently Assigned Jobs
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
  • A Comparison of Our Performance to Industry Standards

Extensive Training: In order to ensure that customers receive the best service possible, we make sure that our technicians receive extensive training. SERVPRO of Flagstaff/East Sedona is trained to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards in Fire and Water Cleanup and Restoration. We also have the necessary certifications to do mold remediation and sewage removal.

Contact SERVPRO of Flagstaff/East Sedona about any remediation or cleaning services that your customer may need. We are available 24/7!

SERVPRO Heads to Texas

2/23/2021 (Permalink)

A frozen road sign that says Texas. SERVPRO is here to help with any water remediation and removal. Contact SERVPRO at 1-833-884-3197 or find your local franchise at

SERVPRO’s motto is “Like it never even happened,” and that is our goal for Texas. We have asked the owners of SERVPROs across the country to send storm crews to Texas, and they are answering the call. As road conditions have started to improve, crews from have started their travels.

What’s Happening in Texas?

On Saturday February 13, 2021, Winter Storm Uri, a massive snowstorm, descended across Texas. The storm brought snow, below freezing temperatures, and ice across the state. Problems arose when Texas’s power grid failed due to the demand from people trying to keep warm and the weather, and this resulted in power outages across the state.

Homes in Texas are usually built to release heat, and this means builders don’t use as much insulation as you would find in homes in Northern states, and this plus the lack of power left many people to suffer through below freezing temperatures without any heating sources. People and animals across Texas have died as a result of the cold, and from carbon monoxide poisoning from trying to heat their homes with grills, generators, cars, etc.

The temperatures also caused pipes in homes and businesses to freeze and burst causing massive water damage in residential and commercial properties throughout the state. Contractors and water restoration crews are now booked out for months due to the high demand, and that is where SERVPRO is stepping in.

What Do We Do?

Here at SERVPRO, we understand that when dealing with water damage, immediate action is imperative. Our Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians will respond immediately and begin the drying process. We use advanced SERVPRO equipment and techniques to dry the water. A technician will come by every day to monitor the drying process and ensure the property is drying properly.

If you are suffering from water damage, then please contact your local SERVPRO franchise. If you are in Texas, there may be a slight delay in starting the water remediation process, but SERVPROs are doing their best to get there quickly. SERVPRO is here to help!

When Your East Sedona Business Needs Mold Remediation Services l SERVPRO® of Flagstaff/East Sedona

2/19/2021 (Permalink)

dirty duct vent in need of a thorough cleaning SERVPRO of Flagstaff / East Sedona is your local commercial restoration expert. Contact us today to learn more about our services.

No business owner likes to think about needing mold remediation services. But the reality is that over the course of the next year, many will.

Having a mold issue doesn’t mean that your business isn’t clean. More than likely, it just means you have some small water incursion or another issue that allows mold to thrive.

Mold is insidious and can grow anywhere that’s damp. That means small things like roof leaks, issues with landscaping or guttering, or combustion appliances that aren’t properly vented can all allow mold into your business.

The signs of mold in your business would be the same things you would look for in your home. You might notice black spots under cabinets or in bathrooms along the walls or ceiling. Additionally, you may notice a musty smell.

Because you want to ensure your customers are getting the best service they can in a healthy, safe environment, it’s vital that you begin the process of mold remediation as soon as you find any signs of a problem in your business. For that process, you’ll want to choose the right partner.

Making the Best Choice for Your Business

You’ll want to look into your new restoration partner’s reputation and credentials. When dealing with mold remediation, you’ll want to partner with a company that hires professionals and ensures they have the highest level of training possible.

Your local SERVPRO team includes mold remediation experts. On every commercial mold remediation job we complete, the team will include an Applied Microbial Remediation Specialist, Water Damage Restoration Technician, Applied Structural Drying Technician, Odor Control Technician, and Upholstery and Fabric Cleaning Technician.

These teams are available 247 if your business needs help, so we can get started quickly and restore your business.

If your business is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Creating a Plan to Prepare for a Burst Pipe | SERVPRO® of Flagstaff/East Sedona

2/3/2021 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Flagstaff / East Sedona is available 24/

Any type of water damage is something you hope you won’t experience, but one of the most complicated types to occur is a burst pipe in the home. Because pipes can pump a large volume of water into a room, it can quickly cause significant amounts of damage in a brief period.

Many people assume that water damage is a rare occurrence, but it impacts one in 50 houses each year in the United States. Fortunately, for those who have planned ahead, it tends to be much less severe.

Planning in Advance for a Burst Pipe

Shut off your water main. Water rushing into the impacted area should be stopped as quickly as possible, which can be done by finding and shutting off the water main in your home if it is safe to do so.

Shut off your electricity. If it is safe to access your main electricity breaker, shutting off your home’s power is a great way to prevent secondary issues such as injury or fire from arising due to the water damage.

Contact your restoration company. Taking care of water damage quickly is the best way to prevent further issues from arising, which is why we recommend choosing a restoration company you can get in touch with at any hour to report your damages.

Take a record of the damages. Recording what has been damaged throughout your home is helpful for you, and will come in handy if you are able to file an insurance claim, too. Pictures, videos and lists can help make sure that nothing falls through the cracks as you begin to recover.

Contact your insurance company. Because each insurance policy is different, contacting your provider as soon as you can will help you determine if you are eligible to file a claim and how to go about it if you are.

Open windows and doors if possible. After calling your restoration company, you can aid drying time as you wait for them to arrive by opening doors and windows if it is safe to do so. This will encourage the water to quickly evaporate so drying will not take as long.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time to learn more about our restoration services.

Flagstaff’s Local Water Damage Resource l SERVPRO® of Flagstaff/East Sedona

2/3/2021 (Permalink)

blue and white water heater showing signs of a small leak SERVPRO of Flagstaff / East Sedona is your local water restoration company. Whether you have a mishap with your water heater or other issue we are her

Did you know water damage that isn’t caused by storms is the second most common type of claim homeowners file on their insurance?

It’s true. In fact, statistically, it’s like that either you or someone you know here in Flagstaff will be dealing with water damage at some point in the next year.

While most people associate water damage with storms and flooding, it’s actually more common to need water damage remediation and restoration services because something went wrong inside your home. That could be anything from busted pipes to a detached hose behind the washing machine or issues with the dishwasher or refrigerator.

No one likes to think about their home being damaged, but if it happens to you and you need help from a local team of experts, we are here to support you.

The SERVPRO Difference

Here’s why we are Flagstaff’s choice when you need help repairing water damage to your home:

We’re a local business. You can find SERVPRO locations all over the United States and Canada. (There are about 1,700 of them right now.) But our locations are all locally owned and operated. So, while our team has all the benefits of SERVPRO’s training and technology, we’re members of this community. We want to serve our neighbors and help them when they need restoration services.

We’re available whenever you need us most. Water damage is an emergency for your home, and the sooner you start the restoration process, the easier it is to get your home back to its original condition. That means starting the process to get it fixed can’t always happen on a regular 9-to-5 work schedule. You can call us at any time.

Our team is highly trained. Our connection with SERVPRO allows us to access the industry’s highest level of water damage restoration training and certifications. We can use the latest equipment and technology to restore your home. Our technicians take pride in what they do and create personalized, effective plans to restore your home after water damage.

If you ever need help with water damage after a mishap with your water heater, appliances or plumbing, our team is here to help you 247. You can get in touch with us at any time to learn more about our services or get help during a water damage emergency.

Celebrating the Holiday Season in a Fire-Safe Way | SERVPRO® of Flagstaff/East Sedona

2/3/2021 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Flagstaff / East Sedona will be here to help.

You should always consider how to make activities fire-safe at any time of the year, but during the winter, it is even more important to be cautious. Winter is the peak time for household fires as found by the Red Cross, mainly due to the ample opportunity they have to occur with all the wintertime activities taking place.

The wintertime is generally when people are doing more cooking, using heaters and building fires more, as well as decorating their homes with more electrical decorations. While these things are integral to an enjoyable winter season, it is important to make sure you keep safety in focus to prevent fires from having a chance to start.

Practicing Fire Safety During Winter Activities

Keep safe when cooking. During any season, cooking is always found to be the No.1 cause of house fires, and during the winter, this is even more true. Many people find themselves baking and cooking large meals more in the winter for holidays and family gatherings, leading to a rise in the opportunity for cooking fires to occur. Always keep this in mind in the kitchen and practice proper safety precautions.

Heat the house with proper precautions. There is nothing cozier than warming up to a fire in the fireplace or the warmth of a space heater, but safety is paramount when using these warming tools. Space heaters should always be equipped with a sensor to automatically shut off if they are tipped, and fires should never be lit without first clearing away flammable items from the fireplace.

Decorate with care. Decorating is a festive way to celebrate, but it also introduces electrical concerns to the home. Around 25% of all Christmas tree fires are a result of poor electrical practices, but this can be avoided by checking for frayed wires, always unplugging decorations when leaving the house and being sure you are not plugging too many cables into a single outlet or power strip.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

How to Find a Water Leak in Your Bathroom | SERVPRO® of Flagstaff/East Sedona

2/3/2021 (Permalink)

water leaking out of white toilet onto gray tile in bathroom Have you seen any signs of a water leak in your home? Contact SERVPRO of Flagstaff / East Sedona, we will help guide you through the restoration proce

Do you know the signs of a water leak at home? There are more signs of possible issues than you might think—and some of them show up long before you might notice water pouring from your sink or appliance.

While sometimes an issue with a leak is obvious and can cause major problems, it’s easier to miss some of the other signs. But if you know what you should be looking for, they’re much easier to find.

Leak claims are among the millions of water damage claims that are filed every year. On average, about one out of 50 American homeowners every year file a water damage claim.

Spotting a Hidden Leak

Here’s what to look for when searching for a water leak in your bathroom:

Water spots on your wall. These can be damp spots or stains.

Several spots with low water pressure. If you think your showers or sinks are showing lower water pressure than normal, you may have a hidden leak somewhere in your plumbing system.

Unusual odors or smells. In particular, musty smells can be a sign of mold in your home. Mold and mildew can start to damage your home within just a few days. Many people notice the smell before they find other issues.

Slow-draining showers, sinks or tubs. If it’s taking too long for the water to drain, that’s a sign there could be a leak somewhere in your pipes. It’s always worth checking out.

Higher than normal water bills. Before you smell or see anything, you might notice your water bills going up if you leak. A good way to watch that is to notice your average monthly water bill and take note of anything that deviates from that.

If you have water damage and/or mold in your bathroom or other rooms in your home, we have the restoration and remediation services you need. Contact us at any time to learn more.